Under Gents Reviews
Under Gents Customer Reviews (8)
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Under Gents Customer’s Q&A
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About Undergents.com Payment Method?
Undergents.com accepts payments through various credit cards, including Visa, MasterCard, American Express and Discover. Additionally, PayPal is also an available payment option on the site. This ensures a variety of choices for customers to complete their purchases conveniently. Please note that all transactions are subject to the terms and conditions of the site. It's always recommended to review these before making a purchase.
About Undergents.com Popular Products and Services?
Undergents.com is a platform that offers a variety of men's underwear products. The popular products include Men's Boxer Briefs, Men's Briefs, Boxer Shorts, and Lounge Wear & PJ's. The Men's Boxer Briefs are described as the most comfortable boxer briefs available, designed to keep the wearer cool and dry. The Men's Briefs, known as the Modern Brief, are engineered for comfort while providing support. The Boxer Shorts are perfect for those who prefer freedom of movement, offering a cooling and breathable fit. The Lounge Wear & PJ's are designed to provide head-to-toe comfort. The website also offers multipacks of various products for convenience. The products are crafted with the softest fabrics and tailored for the perfect fit, ensuring maximum comfort without compression. The website has received positive reviews from customers praising the comfort and quality of the products.
About Undergents.com Prices and Cost?
Undergents.com offers a variety of men's underwear products. The UnderGents 4.5" Men's Boxer Brief Underwear (Flyless) is priced at $30.00, down from $32.99. The UnderGents 6" Men's Boxer Brief (With A Horizontal Fly Front For Quick Draws) is available for $29.00, reduced from $32.99. The Comfortable UnderGents Men's Modern Brief Underwear starts from $20.00, down from $24.00. A 3-Pack of UnderGents Men's Modern Brief (Flyless) Underwear is available from $54.99, down from $69.00. The UnderGents Ultimate Men's Boxer Short is priced at $29.00, down from $33.00. All prices are subject to change. Please visit the official website for the most accurate and up-to-date information.
Undergents.com Return Policy?
UnderGents offers a Comfort Guarantee for new customers. If not satisfied with the products, customers can request a refund or an exchange within 30 days of purchase. This guarantee is limited to one worn pair of underwear. If a customer chooses to replace an item, the replacement is shipped free of charge. For all other refunds and exchanges, the standard policy applies.
The standard policy requires customers to contact UnderGents before sending anything back for a refund or an exchange. Returns or exchanges should be made within 30 days of the delivery of the purchase. All items should be in unworn condition and in original packaging. Customers are responsible for the return shipping for any associated returns. Once the items reach the UnderGents warehouse, the refund or exchange is processed within 10 business days.
UnderGents can only process returns or exchanges for items purchased on the UnderGents website. If a product is purchased from another retailer, customers should contact that retailer directly for a return or exchange. If the retailer is unable to assist, the UnderGents support team will work with the customer to resolve the issue.
Unauthorized returns and worn garments are not accepted. Customers are required to contact UnderGents for a return authorization before sending anything back. If a product is received without a return authorization, the return or exchange will not be processed nor will the used garment be returned to the customer.
As for the shipping policy, UnderGents offers free domestic shipping for all orders from the US.
How do I contact UnderGents for a return?
To initiate a return with UnderGents, email support@undergents.com with the order number. Returns or exchanges should be made within 30 days of the delivery of the purchase. All items should be in unworn condition and in original packaging. The customer is responsible for the return shipping for any associated returns. Once the items reach the UnderGents warehouse, the refund or exchange will be processed within 10 business days. Please note, refunds or exchanges will not be issued for unauthorized returns. To avoid this, contact UnderGents for a return authorization before sending anything back. If UnderGents receives a product back without a return authorization, the return/exchange will not be processed nor will the used garment be returned. For any questions, reach out to the Support Team at support@undergents.com. They are always delighted to help!
What are the customer reviews for UnderGents products?
UnderGents products have received positive reviews from customers. The UnderGents Men's Brief Underwear has a rating of 4.3 out of 5 with 1,339 global ratings on Amazon. 67% of these are 5-star reviews. Customers have praised the product for its comfort, with one user stating it's the "best of best men’s undershow". However, some customers did not like the high cut of the underwear, even though they found the material nice but thin. Another product, the UnderGents 3-Pack Men's Brief Underwear with CloudSoft Cooling Air Modal Fabric, has a 5-star rating from 74% of reviewers. Customers have highlighted the product's good sweat wicking ability and comfortable fit. One reviewer stated that they were "the best ever. Very soft. Comfortable. Well made." However, one customer had an issue with the storage of the product. Overall, UnderGents products are well-received for their comfort and quality.